Refund policy

Return & Exchange Policy

Due to the nature of our products, all sales are final and we do not accept returns or exchanges.
The safety, hygiene, and quality of our items are our top priority, and once a product leaves our facility, we are unable to resell or reuse it.

However, your satisfaction matters to us!
If you experience any issues with your order (damaged, incorrect item, quality concern, etc.), please reach out to us within 7 days of delivery at:

📧 help@butteredbybri.com

Please include your order number, a description of the issue, and photos if applicable, so we can make it right!

Thank you for supporting Buttered by Bri! 💛


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.